Business and Technology Partnerships :: Partnership model

Our relationships with business and technology partners are streamlined into three differing variants. These alternatives easily allow our partners to identify crucial needs with their clients and have us assist them solve their client’s needs.

The three partnership variants are described below.

1. Service Alliance Partnership
Core function: Professional Services for Pre-and-Post Sales
Business and technology partners outsource their requirements and assign us to help implement ICT projects for their clients. The scope of work may scale from taking ownership to implement an end-to-end system integration project to a smaller scale task like designing and implementing a sub-system to a larger ICT system.

2. Maintenance Support Partnership
Core function: Post Support
Our business and technology partners can continuously expand their roster of clients by outsourcing post-support tasks to us. Post support activities include systems and part maintenance, which demand attention to details, problem solving ability and is often manpower intensive. As such, we can absorb this burden and help our partners maintain projects, which they’ve implemented. Our scope of work may include provision of email, interactive, phone-based to on-site customer and technical support.

3. Development Alliance Partnership
Core function: Development and Enhancement
The rising demand for our development and enhancement expertise reflects the increasing level of trust and confidence from our business and technology partners. They call on our expertise to develop large-scale business-critical systems to high security and encrypted communication networks. Our past experiences include helping our partners enhance their products or solutions functionality to suit their clients, solution re-engineering to replicate and modify their clients  systems and jointly developed software expressly for use by their clients.